Right of withdrawal

consumers has an unrestricted right of withdrawal in accordance with the
to.
Custom-made products are excluded from the right of revocation.
For errors in the masses which were caused by us, we take over the change and forwarding expenses.
When measuring, please make sure to send us the mass as described in an email to you.

Consumers can revoke their contract explanation within 7 days without indication of reasons in text form (e.g. letter, fax, E-Mail) or by return of the thing. The period begins at the earliest one day after receipt of a written revocation instruction, but not before receipt of the goods (§ 312 d Abs. 2 BGB). The timely dispatch of the revocation or the goods suffices to comply with the revocation period. The revocation is to be addressed to the seller indicated in the provider identification.
Custom-made products are excluded from the exchange.

Consequences of revocation

In the event of an effective revocation, the services received by both parties shall be returned. If you are unable to return the goods or services received in whole or in part, or can only return them in a deteriorated condition, you must compensate us for the loss in value. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection - as would have been possible in a retail shop. In addition, you can avoid the obligation to pay compensation by not using the goods as if they were your property and by refraining from doing anything that could impair their value. Items that can be sent by parcel post are to be returned. You have to bear the costs of the return. In the case of a revocation we carry the risk of the return of the purchase thing if you send registered and transmit to us the dispatch note with consignment number. Obligations to refund payments must be fulfilled by you within 30 days of sending your notice of cancellation.

Headquarter is Lima/ Peru